Reporting to the Supervisor of Business Operations(SBO), the Customer Service Representative (CSR) is responsible  for the input of alpha-numeric information into the IFS system, processing contracts in a timely  and efficient manner. This position will assist in the execution of superior front-line service transactions to current and prospective clients.  

Attributes: 

As the successful candidate, you have a proven ability to ensure an outstanding qualityof service experience for all current and prospective customers. You are efficient, focused and  have the ability to support the achievement of IFS’s business objectives, including growing and  sustaining our business through exceptional customer service. You thrive in a front-line delivery  role, with a strong aptitude for processing information and ensuring its accuracy. 

Education/Experience: 

• Undergraduate degree or diploma in Business Administration with relevant experience in the Insurance or finance sector; or equivalent combination of education and experience.
• Proven typing skills with a focus on accuracy and attention to detail. 
• Excellent capabilities in customer service and transaction execution. 
• Strong multi-tasking skills, with the ability to adapt to changing requirements or new information. 
• Superior interpersonal skills. 

This is a full-time position offering competitive benefits and compensation commensurate with  experience and qualifications.  

Closing date for this opportunity is February 24th, 2022.  

Method of Applying:  

Please apply by submitting a resume to careers@cua.com as well as providing your salary  expectations. While we appreciate all submissions, only those considered for an interview will  be contacted.  

Thank you for your interest in joining the IFS Team!